What is Diploma Course in Hotel Management?
Diploma in Hotel Management course is one of the most lucrative programmes offered to candidates clearing SSC (Class 10th) or equivalent examination and having the urge to work in the rapidly growing business in the world. The hotel industry is one of the fastest growing industries in the world. To cope up with its need to have proficient managers that can streamline various hotel tasks and provide guests with the best hosting services, various diploma courses in hotel management are being offered to the interested candidates. These courses provide management theory, basics of hospitality and organisation all in a single study package. Institutions ranging from government-aided to self-funding and fully private provide diploma courses in hotel management with different specialisations.
The duration of the specialised diploma courses in hotel management might vary from institution to institution. The entire course lasts for about 2 to 3 academic years, each divided into two semesters. Post completing a specialised Diploma in Hotel Management course, candidates can decide to either go up for an undergraduate course in some specific field of hotel and hospitality management or initiate their career in the rewarding field of hotel management. As hotel industry has become one of the most competitive markets in the world, employing quality representatives has become necessary for hoteliers.
Diploma in Hotel Management course is devised to give out all the essential technical knowledge and hands-on experience to candidates for building a better understanding of the hospitality and management. It is one of the best non-technical courses to enjoy a rewarding career. Hotel management is itself made up of several departments like front office, food & beverage service and sales & marketing. Hence, an aspirant has several choices after completing a diploma in hotel management.
Skill Sets Required for Diploma Course in Hotel Management
Candidates eyeing for a specialised Diploma in Hotel Management course are required to be exceptionally well at planning events and managing resources. Having a knack for learning different pleasantries and cuisines belonging to distinct traditions and cultures is also a must-have quality for candidates studying hotel management. Even though most of the skills required for a diploma course in hotel management can also be incepted during the course of study, having some of these beforehand might prove advantageous during the course.
Various skills required for pursuing a Diploma in Hotel Management course are slated as follows:
- Cooking & Catering
- Cuisine Knowledge
- Effective Communication Ability
- Event Handling
- Managerial Ability
- Process Planning
- Resource Management
- Team Management
- Time Management
Diploma in Hotel Management Job Prospectus
Bakery & Confectionery
Candidates with a Diploma in Hotel Management course with specialisation in Bakery & Confectionery can go for various roles, ranging from Bakers and Confectioners to Bakery & Confectionery Manager. Some top-notch hotels employ their own bakeries and/or confectioneries to serve clients with in-house delicacies. A manager employed at the bakery or Confectionery of a hotel needs to take care of everything, ranging from keeping a regular check on the equipment required for baking or making food items to controlling the processes employed. Bakers and confectioners at the bakery or Confectionery need to come up with their own delicacies that can help define the standard of the hotel amongst the hotel market.
Food & Beverage
The Food & Beverage Manager oversees all the processes at the Food & Beverage department. With their intensive knowledge about various cuisines and traditional foods, they help decided and plan all the food items and drinks available at the hotel. Maintaining the quality of all these foods and drinks are also their responsibility. In addition to enjoying decent salaries, they have the opportunity to know some of the greatest and rare foods in the world.
Food Production Managers and Executives are responsible for overseeing the entire department and its various processes. They need to decide the type of cuisines that will be available at the hotel and the various dishes that are to be offered to clients. Food Production officials also ensure that there is no compromise made with either the quality or the taste of the food.
Front Office Operation
After successfully completing a specialised diploma course in front office operation, candidates can go for the jobs of a Front Office Executive, Front Office Manager, Front Office Representative, etc. At the Front Office, employees need to cooperate with the client and be capable of handling difficult situations. They should know how to decline a client asking for a room accommodation when you are running full for the evening.
After successfully completing a Diploma in Hotel Management course with specialisation in housekeeping operation, candidates can choose to work as Housekeeping Manager, Housekeeping Executive, Housekeeping Co-ordinator and so on. Housekeeping requires candidates to know about resource management and interpersonal skills for completing various housekeeping tasks in time.